Our Partners
How we choose our partners?
Service levels: Each partner is categorized as Platinum, Gold, or Silver according to their capabilities. Platinum partners can also cover products under warranty.
According to the service level, the potential service partner must own the tooling kits recommended by TESA
TESA Service will be conducting periodical audits to validate the continuation of the contract
What are our service partners types?
TESA works with certified partners offering different service levels depending on your needs
Silver Partner
TESA Silver partners are trained, authorized for standard repairs and calibrations, and form the core of the service network.
TESA Requirements
- Calibration
- TESA trained
- Yearly trained
- Tooling investment
- Technical support to clients
- Promotional web activity
- All Products covered
- ISO/IEC 17025 laboratory
- HG Accredited Laboratory
Partner benefits
- Spare part sales
- Exchange policy
- Service documentations
- Repairs & Services (for special cases)
- Warranty repairs
Gold Partner
TESA Gold partners are trained, authorized for standard repairs and calibrations, and form the core of the service network.
TESA Requirements
- ISO/IEC 17025 laboratory
- All Products covered
- Promotional web activity
- Calibrations
- TESA trained
- Yearly reporting
- Tooling investment
- Technical Support to clients
- HG Accredited Laboratory
partner benefits
- Spare part sales
- Exchange policy
- Service documentations
- Repairs & Services ( for special cases)
- Warranty repairs
Platinum Partner
TESA Platinum partners are fully trained, authorized for standard repairs and calibrations, and form the core of the service network.
TESA Requirements
- HG Accredited Laboratory
- ISO/IEC 17025 laboratory
- All Products covered
- Promotional web activity
- Calibrations
- TESA trained
- Yearly reporting
- Tooling investment
- Technical support to clients
partner benefits
- Warranty repairs
- Spare part sales
- Exchange policy
- Service documentations
- Repairs & Services (for special cases)