TESA technology

TESA 一般销售条件

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  1. 范围

这些TESA PMI通用销售条件构成所有TESA PMI集团公司与客户之间销售合同的重要组成部分。除非特别书面协议中另有规定,下列条款适用于订单的履行,并在发生争议时参考。若要视为销售合同的一部分,任何出现在客户购买订单上的冲突条款,必须由我们的订单确认书明确确认。此外,服务应遵循TESA PMI通用售后服务条件,美国地区的销售应遵循TESA PMI美国退货政策。

2. 报价

TESA PMI发布的报价仅供参考,只有购买订单上的价格具有约束力,无论是标准产品、服务或按规格制造的产品。对于所有其他合同方面,订单确认书具有法律约束力。

3. 知识产权

TESA PMI出具的图纸、草图、用户说明等应保留其知识产权,未经授权不得复制或披露。根据与客户达成的规格,TESA PMI为测量设备的报价随附的图纸、描述和样品在客户全额支付其订单的设备价格之前,仍为TESA PMI的财产。若客户决定不订购设备,则须将其退还给报价发行者。

4. 价格

价格由合同履行时的现行价目表或TESA PMI的具体报价确定。所有额外费用,如税费、销售税、关税、运输、保险、许可和合法化等应由客户承担。TESA PMI保留随时修改价格并在生效前通过任何方式通知变更的权利。在价格变更之后收到的订单,将按新价格确认和交付。

5. 交货时间

报价中所列的时间仅供参考,自收到客户订单之日起计算。如果客户订单未立即跟进报价,TESA PMI保留使用库存材料并相应修改报价中所列交货时间的权利。允许部分交货。订单确认中所列的时间将在可能的情况下遵守,除非供应链出现问题或不可抗力情况。基于合理原因未能遵守上述时间,不得引起任何损害赔偿,也不得成为取消订单的理由。

Timeframes stated in the offers are for information purposes and are considered from receipt of the customer’s order. In the event that the customer order does not immediately follow the offer, TESA PMI reserves the right to use materials in stock and consequently modify the delivery timeframe stated in the offer. Partial deliveries shall be authorised. Timeframes stated in order confirmations shall be met inasmuch as possible, unless problems in the supply chain or a case of force majeure arise. Failure to meet said timeframes based on reasonable grounds shall not give rise to any damages whatsoever and shall not constitute grounds for cancelling the order.

6. 订单

除非立即交货,否则客户订单应由订单确认书确认,列出订购商品的数量和价格、预计交货时间和商定的付款条款。客户有5个工作日的时间通知任何关于订单确认内容的错误或异议。超过上述时间,订单确认将被视为已被接受,其条款优先于报价和订单。在无法在合理时间内解决的争议下,TESA PMI有权部分或全部取消订单。

Except in the case of immediate delivery, customer orders shall be confirmed by order confirma- tions stating the quantities and prices of ordered items, expected delivery timeframes and the payment terms agreed. The customer shall have 5 business days to give notice of any errors or disagreements concer- ning the content of order confirmations. Beyond said timeframe, the order confirmation shall be considered accepted and its terms shall prevail over those of the offer and the order. In the event of a disagreement that cannot be settled within a reasonable timeframe, TESA PMI shall have the right to cancel the order partially or in full.

7. 订单取消

如果订单在订单确认书发出后超过5个工作日被取消,TESA PMI保留以下费用作为损害赔偿的权利:a) 订单价值的5%作为管理费,最低为100瑞士法郎。

b) 对于特殊订单,已产生的订单费用。

Should an order be cancelled beyond 5 business days after the order confirmation has been issued, TESA PMI reserves the right to bill the following as damages: a) 5% of the value of the order as administrative fees, and a minimum of 100 Swiss francs. b) For special orders, the costs already incurred for the order.

8. 运输和保险

客户应自行承担运输货物的风险和责任。所有风险在货物离开TESA PMI工厂或任何其他TESA PMI附属公司或货物交付给客户时,转移给客户。只有客户书面订单才提供运输,费用由客户承担。原则上,运输由TESA PMI与其物流合作伙伴合作组织。在这种情况下,TESA PMI将支付运输发票,并根据现行费率转嫁成本给客户。如果客户希望使用自己的承运人,它应协调与TESA PMI的货物收集,并负责行政手续及直接支付费用给其合作伙伴。送达分销商的货物根据与每个分销商的商定条件按计划进行。超出标准计划的任何交货将加收费用。接收方在任何情况下都应负责卸货。 它应负责遵守目的地现行的安全规定和任何其他法律法规。

The customer shall be responsible for the transport of goods at its own risk and peril. All risks shall be transferred to the customer as soon as goods leave the TESA PMI plant or any other affiliate of TESA PMI or when goods are made available to the customer. Transport shall only be provided upon written order of the customer, who shall bear the costs thereof. In principle, transport is organised by TESA PMI, in cooperation with its logistics partner. In this case, TESA PMI shall pay invoices for transport and pass the cost on to the customer according to its rate in effect. Should the customer wish to use its own carrier, it shall organise the collection of goods in coordination with TESA PMI and shall be responsible for administrative formalities and for directly paying costs to its partner. Deliveries to distributors are made on a scheduled basis according to conditions agreed upon with each distributor. Any deliveries made in addition to standard scheduled deliveries shall be subject to additional billing. The receiver shall in all cases be responsible for unloading goods. It shall be responsible for complying with safety provisions and any other legal regulations in effect at the destination.

9. 付款期限

交付货物的付款应在发票日期后30天内到期,不享有折扣。对于某些价值的测量设备或根据特定规格制造的设备,TESA PMI保留在履行合同之前要求至少支付30%定金的权利。在这种情况下,交货时间应自收到定金之日开始计算。 TESA PMI还保留要求全额预付款或由瑞士银行发行的不可撤销信用证的权利。 如果给予折扣权以便在收到货物时付款,则在有任何未付款发票未解决的情况下,该权利将被撤销。任何延迟付款将导致不少于每年5%的滞纳金。此外,任何延迟付款还将导致合同付款条款的没收,所有应付款应立即支付。此外,如果客户的财务或经济状况恶化,TESA PMI有权要求立即支付所有应付款发票,包括未到期的,并拒绝任何交货,直到客户的所有应付款已经支付。最后,在延迟付款的情况下,虽然不影响其享有的其他权利,TESA PMI还有权要求赔偿客户未能履行其合同义务的责任。

Payment for goods delivered is due within 30 days from the invoice date, with no discount. In the case of measuring equipment of a certain value or manufactured according to special specifications, TESA PMI reserves the right to demand a deposit of at least 30% before beginning to fulfil the contract. In this case, the delivery timeframe shall be considered from receipt of the deposit. TESA PMI also reserves the right to demand full payment in advance or an irrevocable letter of credit issued by a Swiss bank. If the right to a discount has been granted for payment upon receipt of the goods, said right shall be revoked if and for as long as any unpaid invoices remain outstanding. Any late payments shall give rise to late penalties at a rate that shall not be less than 5% per year. Furthermore, any late payments shall also entail the forfeiture of the contractual payment apply should the customer have a third party carry out repairs or modifications. In the event of a dispute, a third party laboratory shall be chosen by mutual consent. Should the findings of the TESA PMI laboratory be confirmed by the third party laboratory, all costs for the latter shall be borne by the customer. terms and all sums owed shall be immediately payable. In addition, should the customer’s financial or economic situation deteriorate, TESA PMI shall have the right to demand immediate payment of all invoices owed, including those that are not expired and to refuse any delivery as long as the total sum owed by the client has not been paid. Finally, in the event of a late payment and without prejudice to the other rights to which it is entitled, TESA PMI shall also have the right to demand compensation for the customer’s failure to fulfil its contractual obligations.

10. 所有权保留

交付的货物在全额支付价格和相关发票之前,仍为TESA PMI的财产。客户向TESA PMI明确保证,它将采取所有措施(例如在官方登记册上注册)以确保所有权保留的有效性和担保。汇票或LCR(回收汇票)的支付仅在兑现并记入TESA PMI或其相关公司的账户后视为执行。经销商在全额付款前被授权在其机构的正常运营中转售交付的货物,但不得抵押或转让其所有权作为担保。如果暂停付款,转售货物的授权将被撤销。在以下情况下,客户的变更、转让和处置处于所有权保留下的货物的权利将被撤销:

- 任何付款违约,

- 客户被置于接管或清算,

- 或者如果在批准债务清算计划之前协商达成休息。

在这些情况下,TESA PMI应有权收回货物。由此产生的运输费用和其他费用由客户承担。此外,客户应避免在没有TESA PMI明确事先同意的情况下转让其购买货物的任何所有权权利或转让应收款。在转售的情况下,它应不可撤销地将从转售给第三方买家的应收款转让给TESA PMI。客户应立即并同时向TESA PMI提供所有信息,以便在所有权保留状态下发生任何损害时行使其权利并保护其利益。在查封或任何其他第三方干预的情况下,客户应立即通知TESA PMI。

In these cases, TESA PMI shall be entitled to recover goods. Transport costs and other costs incurred for their recovery shall be borne by the customer. Furthermore, the customer shall refrain from assigning any ownership rights for the goods sold to it or transferring receivables without the express prior agreement of TESA PMI. In the event of resale, it shall irrevocably assign to TESA PMI all receivables arising from the resale to the third party purchaser. The customer shall immediately and simultaneously provide TESA PMI with all information that will allow it to exercise its rights and protect its interests in the event of any damage whatsoever to goods under retention of title. In the event of a seizure or any other third party intervention, the customer shall immediately inform TESA PMI thereof.

11. 投诉

客户有责任在产品到达目的地时立即检查产品,并将包装出现的任何损坏告知承运人,这表明运输过程中发生了事件。 然后,客户应以书面形式通知TESA PMI。有关仪器数量、精度或执行的投诉必须自客户收到产品之日起14天内以书面形式发送给TESA PMI。

The customer is responsible for checking the product immediately upon its arrival at the destination, and the customer shall inform the carrier of any damage to the package that would suggest an incident during transport. Customer shall then notify TESA PMI in writing. Complaints concerning the number, precision or execution of instruments must be sent to TESA PMI in writing within 14 days of Customer’s receipt of the products.

12. 退货

在交货错误的情况下并在以下条件下,货物即可在交货后一个月内退回,只要货物处于新状态,退回的原包装,并附有相应的用户说明书和质量文件:

- 若为TESA PMI的交货错误,货物可在TESA PMI负担费用情况下退回,包括退货运输;信用票据的价值为货物账单价值的100%。

- 若为客户的交货错误,货物可在80%的账单价值情况下退回,需预付邮资以支付行政费用。客户应负责确保在订购前,所订购的设备参数符合其需求。

- 任何额外操作,例如修理、部件或包装更换,应从信用票据中扣除或额外计费。

TESA PMI在任何情况下都不必接受交货后30天以上的退货。但是,如果TESA PMI同意接受上述货物的退货,则购买票据金额的50%将被评估。 TESA PMI不接受根据要求或根据规格制造的任何特定产品的退货。在没有TESA PMI事先书面同意的情况下,货物在任何情况下都不得退回。 TESA PMI保留在客户未能遵守这些条款和条件的情况下拒绝任何退货的权利。

Under no circumstances is TESA PMI obliged to accept returned goods more than 30 days after delivery. However, if TESA PMI agrees to accept the return of said goods, it shall be at 50% of the billed value. TESA PMI will not accept returns on any specific products manufactured upon request or based on specifications. Goods may in no case be returned without the prior written agreement of TESA PMI. TESA PMI reserves the right to refuse any returns in the event customer fails to comply with the provisions of these terms and conditions.

13. 修理

所有维修请求应连同待修理的设备一起发送至TESA PMI或最近的TESA PMI认证服务店或TESA PMI授权维修店,根据TESA PMI通用售后服务条件。因客户未能遵守通用售后服务条件而导致的任何损失或错误,TESA PMI概不负责。

All requests for repairs shall be sent with the instrument to be repaired to TESA PMI or the nearest TESA PMI-certified service shop or TESA PMI authorized repair shop, pursuant to the TESA PMI General After-Sales Service Conditions. TESA PMI may not be held liable for any losses or errors resulting from customer’s failure to comply with the General After-Sales Service Conditions.

14. 保修

TESA PMI保证,产品在正常使用下,自交付之日起一年内无生产和材料缺陷,或在TESA PMI相应延长期限内,但必须严格遵循操作和维护说明。在合理的保修情况下,TESA PMI可以提供下列服务中的一种,这是客户对于合理保修索赔的唯一补救措施:由TESA PMI认证的服务店或TESA PMI许可的维修店进行免费维修、免费更换或提供保修索赔产品的信用票据。保修不包括由于不正确、不称职或疏忽使用、维护缺陷或失败、外部影响、未遵守服务说明或任何其他危险,包括不可抗力造成的任何损害。保修不包括仪器的正常磨损及其对一般操作的影响。TESA PMI对象在保修索赔下发送给TESA PMI(瑞士)或最近的TESA认证服务店,费用自理,保留货运和妥善包装。保修请求应附有相关产品的交货单或发票副本。此外,文件中应详细说明缺陷投诉。保修或更换后的产品通过正常运输方式重新发送给客户或经销商,尽可能与其他交货一起合并。 如需在客户驻地纠正潜在缺陷,则TESA PMI员工的旅行、酒店及差旅费用应由客户承担,如果保修索赔被证明不合理。

TESA PMI guarantees that under normal use, the product will be free from production and material defects for a period of one (1) year, or longer in case of a corresponding extension of the guarantee period by TESA PMI, provided that the operating and maintenance instructions are strictly adhered to. This warranty commences upon delivery of the product. In justified warranty cases, TESA PMI may offer one of the following services, which shall be customer’s exclusive remedy to a justified warranty claim: free repair by a TESA PMI-certified service shop or TESA PMI authorized repair shop, free replacement, or a credit note of the product subject to the warranty claim. The warranty shall not cover any damage resulting from incorrect, incompetent or negligent use, maintenance defect or failure, external influences, failure to comply with service instructions, or any other hazard, including cases of force majeure. It shall not cover normal wear of the instrument and its consequences on its general operation. The warranty shall cease to legally TESA PMI products subject to claims shall be sent carriage paid, insured and properly packaged by the customer or dealer to TESA PMI in Renens (Switzerland), or to the nearest TESA- certified service shop. Warranty requests shall be substantiated by a copy of the delivery slip or invoice of the product in question. Furthermore, complaints of defects shall be specified in detail in the accompanying document. Products repaired under warranty or exchanged shall be reshipped to the client or dealer through normal transport means, by regrouping shipments as much as possible with other deliveries. If potential defects need to be corrected on the customer premises, all travel, hotel and trip expenses for TESA PMI employees shall be borne by the customer if the warranty claim is proven to be unjustified.

15. 责任

TESA PMI包括其附属公司的责任应限于由于其交付产品瑕疵而对客户造成的直接物质损害。TESA PMI不负责因客户或第三方的过失造成的损害。鉴于仪器的相对磨损、运输、储存或使用条件,特别是TESA PMI或用户可能造成的影响,客户应负责定期通过合适的比较方法(校准)检查其仪器的精度和可靠性,即使是新的。 TESA PMI不承担责任:

- 由于部件正常磨损,或者由客户或第三方导致的损坏或事故;

- 由于缺乏维护或监督造成的损害,或不符合制造商书面说明的任何操作(包括用户说明中的标准使用说明);对不可抗力事件。

TESA PMI、其附属公司或供应商在任何情况下均不对因合同产生或与合同有关的任何间接、后果性、附带损害、惩罚性或特殊损害负责; 不承担因使用、利润、收入、储蓄或数据损失;不承担产品召回成本、名誉损失或客户流失;不承担使用或损坏其他设备或财产的损失;不承担停机时间或业务中断;无论此类责任是基于合同(包括违反陈述或保证)、侵权(包括疏忽或严格责任)或任何其他法律理论,即使TESA PMI已被提醒有可能发生此类损害,即使任何保修或补救措施未能达到其基本目的。

IN NO EVENT SHALL TESA PMI, ITS AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES; FOR LOSS OF USE, PROFITS, REVENUE, SAVINGS, OR DATA; FOR COSTS OF PRODUCT RECALL, INJURY TO REPUTATION, OR LOSS OF CUSTOMERS; FOR LOSS OF USE OF OR DAMAGE TO OTHER EQUIPMENT OR PROPERTY; OR FOR DOWNTIME OR BUSINESS INTERRUPTION; ARISING UNDER OR IN CONNECTION WITH THE CONTRACT, WHETHER SUCH LIABILITY IS BASED UPON CONTRACT (INCLUDING BREACH OF A REPRESENTATION OR WARRANTY), TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR ANY OTHER LEGAL THEORY WHATSOEVER, EVEN IF TESA PMI HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY WARRANTY OR REMEDY IS HELD TO HAVE FAILED IN ITS ESSENTIAL PURPOSE.

TESA PMI的民事责任,包括所有原因,除人身伤害和重大过失外,应限于与有缺陷产品的发票和兑现价值相对应的金额。

客户保证其自身保险公司或与之有合同关系的第三方不会超出上述限制和排除来追究供应商或其保险公司的责任。

The customer guarantees that it shall refrain from taking recourse against the supplier or its insurers through its own insurers or third parties with which it is in a contractual relationship beyond the limits and exclusions stated above.

16. 适用法律

TESA PMI签署的所有销售合同及其解释应仅受瑞士法律管辖,美国的销售合同除外,这些合同应受罗得岛州法律管辖,双方特此服从罗得岛州及美国联邦法院的管辖。17. 司法管辖权除第16条所述的美国销售合同外,洛桑民事法院应有权裁决任何由TESA PMI签署的销售协议的争议。不过,TESA PMI有权通过对其有管辖权的法院对客户提起诉讼。

All sales contracts executed by TESA PMI and the interpretation thereof shall be governed exclusively by Swiss law, with the exception of sales contracts in the United States, which shall be governed by the laws of the state of Rhode Island and the parties hereby subject themselves to the state and federal courts of Rhode Island, United States. 17. Jurisdiction Except for sales contracts in the United States as described by Section 16, the civil courts of Lausanne alone shall have jurisdiction to judge any disputes concerning any sales agreements executed by TESA PMI. However, TESA PMI shall be authorised to take legal action against the customer via the courts that have jurisdiction over it.

TESA精密测量仪器有限公司 1020瑞士Renens

TESA精密测量仪器有限责任公司(美国)

TESA Precision Measurement Instruments LLC (USA)


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